Delivery Information

Currently we only serve delivery to Indonesia region only, for delivery in Indonesia, we use trusted shipping company, JNE (www.jne.co.id) and TIKI (www.tiki.id)

DELIVERY TIMES
• JNE Regular
Arrives 3-5 business days after you receive an email confirmation that your order has been shipped to courier.

 
IMPORTANT TO KNOW
Currently we only send orders to courier 2 times a week in Wednesday and Friday. If you confirmed your payment during weekends or holidays, please be aware that your orders will be shipped on the next delivery time.

COST OF SHIPPING
Shipping fees are based on delivery methods you choose and the weight of the items you’ve ordered. If you’ve ordered an item that is bigger than standard shipping size, charges will be calculated by volume.

TRACKING INFORMATION
We will send you a tracking number that you can use in www.jne.co.id, and www.tiki.id depending on your choice of courier; you might need to wait 72 hours / H+3 counted after you receive an email confirmation that your order has been sent to the courier.

If you have any questions, please do not hesitate to contact us at :
Email. hello@trinames.com / shipping@trinames.com
SMS. +62 85717689042